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How to Pick an In-Home Care Provider

When selecting an in-home carer, it is important to find a great fit for the whole family. Since home care workers are going to be an integral part of your loved one’s daily life, it is wise to get to know the people who will be coming in and out of your home.

Certainly, you have to learn more about a certain in-home agency before you choose them over the rest. Here are the most pertinent considerations for selecting an in-home care agency:

Background Checks

Most states do require background screening for all in-home care workers. However, even if this weren’t true in your case, pick an agency that takes time to vet their potential workers. You don’t want to entrust your senior loved one to someone with a criminal record.


An in-home care agency have workers who can help you with many different tasks. For instance, if your loved one requires a specific level of nursing care, they may have workers who are qualified for the job and can address the needs at hand.

Now, on the other hand, they may also dispatch in-home care workers who do non-specialist household chores such as cleaning the house or paying bills. Of course, the agency will choose which workers to send to your home according to the needs of the client.

But no matter the type of care needed, you need to check the agency’s policies regarding their workers’ credentials so you can be sure that you are trusting the right person or people.

Outsourced Workers

This is a crucial question for liability reasons. For your protection, be sure to choose an agency that employs fully insured and bonded care personnel.

Quality Assurance

When you work with an agency with a solid and proven quality assurance policy, you can rest assured that your loved one is safe and secure. If an agency invests in ongoing employee training and has a regular employee performance review system, it is more likely to provide topnotch service.


Even though agencies may change staffing schedules, is generally good to find one that will assign a permanent caregiver or caregivers. Familiarity is good because it makes seniors more comfortable around their caregivers. As much as possible, you’d like to avoid stressing your senior out with a caregiver they don’t like.

In addition, if the same workers are caring for your loved one, they will become very familiar with each other, and any issues – such as changes in health status – can be quickly detected and reported to you. With a new carer coming in each week, it will be hard to see changes in the health patterns of your loved one, and anything that would have been a cause of concern will simply be overlooked.